Technical Support
Find Support and Resources for Fraser-Johnston® Commercial EquipmentGet Support
For commercial product questions and support, please contact your local representative.
Find a Rep ![Construction worker speaking on the phone](/-/media/project/jci-global/ds-and-ductless/fraser-johnston/common-pages/commercial/technical-support/commonpages_thumb_technical-support.jpg?h=400&w=600&la=en&hash=41C06493054BD27341F36C74A98C75E4)
![](/-/media/project/jci-global/ds-and-ductless/fraser-johnston/common-pages/commercial/technical-support/bts_imageleftcontentright_solution_navigator.png?h=1037&w=1380&la=en&hash=CA7EBECEC7A995D26BA6237492418D48)
Partner Resources
Find HVAC product info, manage warranty claims and order items like replacement parts on the Solution Navigator® website.
SOLUTION NAVIGATOR®
RTU Toolkit
Find unit-specific information about particular rooftops with a simple scan of a QR code on the unit or by entering a unit's serial number. You'll gain access to system start-up, installation details, operating documents, warranty information, wiring diagrams and any available promotional warranty registrations.
GET THE RTU TOOLKIT APP (APPLE IOS)
Download the RTU Toolkit (Android).
![Johnson controls RTU Toolkit logo](/-/media/project/jci-global/ds-and-ductless/fraser-johnston/common-pages/commercial/professionals/commonpages_imageleftcontentright_professional_5.jpg?h=1037&w=1380&la=en&hash=D8F8BA4D14B4326B3581A21E815BDA43)